Privacy Policy
Last Updated: October 2025
1. Introduction
SafeRad.io ("we", "our", or "us") is committed to protecting your privacy. SafeRad.io is operated by SAFERADIO PTY LTD (ABN 97 692 443 735). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number)
- Company name and industry information
- Account credentials and authentication data
- Communication preferences
- Usage data and analytics
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Access times and referring URLs
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your requests and communications
- Send service updates and notifications
- Improve our products and services
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use trusted third-party service providers including Supabase for data storage, which implements enterprise-grade security controls. For more information, see our Data Security page.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it by law.
6. Disclosure of Information
We may disclose your information:
- To service providers who assist in operating our platform
- When required by law or legal process
- To protect our rights and property
- With your consent
We do not sell your personal information to third parties.
7. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict processing of your data
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for the platform to function properly.
9. Third-Party Services
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us. Written correspondence can be addressed to SAFERADIO PTY LTD (ABN 97 692 443 735).