Saferad.io

Privacy Policy

Last Updated: August 2026

1. Introduction

SafeRad.io ("we", "our", or "us") is committed to protecting your privacy. SafeRad.io is operated by SAFERADIO PTY LTD (ABN 97 692 443 735). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact details (email, phone number)
  • Company name and industry information
  • Account credentials and authentication data
  • Communication preferences
  • Usage data and analytics
  • Training transcripts and scores (voice recordings are processed for that session and are not stored)
  • Sales and contact enquiries (name, role, company, phone, message)

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Access times and referring URLs

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services, including scoring training sessions and showing results to the organisation that invited you
  • Process your requests, sales enquiries, and communications
  • Send service updates and notifications
  • Improve our products and services
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Storage and Security

We use hosted infrastructure and encryption in transit and at rest as described on our Data Security page. Some processing is performed by subprocessors, which may be outside Australia.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it by law.

6. Disclosure of Information

We may disclose your information:

  • To service providers who assist in operating our platform (including hosting, email, speech-to-text, and automated scoring). Current providers are listed on our Data Security page
  • To administrators of the company or operation that invited you, for training results and account details (unless you have chosen to appear anonymously where that option is available)
  • When required by law or legal process
  • To protect our rights and property
  • With your consent

We do not sell your personal information to third parties.

7. Overseas disclosure

Some of our service providers are located outside Australia, including in the United States. Personal information may be disclosed to those providers to operate the Service (for example hosting, email, speech-to-text, and automated scoring). Overseas providers may not be subject to the Privacy Act 1988 (Cth). Details of current providers are on our Data Security page.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Cookies and Tracking

We use cookies that are needed to sign you in and operate the Service. You can control cookies through your browser; blocking essential cookies may stop the Service from working. We do not use cookies for advertising.

10. Third-Party Services

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please email info@saferad.io or use the contact form. Written correspondence can be addressed to SAFERADIO PTY LTD (ABN 97 692 443 735).